Payment Methods

Learn how to add, update, and manage your payment methods for making pledges.

Adding a Payment Method

1. Go to your Settings page
2. Scroll to the "Payment Methods" section
3. Click "Add Payment Method"
4. Enter your card details (processed securely by Stripe)
5. Click "Save Card"

Supported Payment Methods

• Credit Cards (Visa, Mastercard, American Express)
• Debit Cards
• More payment methods coming soon

Managing Payment Methods

Security

We take payment security seriously:

• Stripe Integration: All payments processed by Stripe (industry-leading security)
• No Storage: We never store your full card details on our servers
• PCI Compliant: Stripe handles all PCI DSS compliance
• Encrypted: All payment data is encrypted in transit and at rest

Payment Processing

When you make a pledge:

1. Your payment method is charged monthly
2. You receive an email receipt for each payment
3. Payments are processed on the same day each month
4. You can cancel your pledge anytime (takes effect next billing cycle)

Failed Payments

If a payment fails:

• You'll receive an email notification
• We'll automatically retry the payment
• Update your payment method in settings if needed
• After multiple failures, your pledge may be suspended

Removing a Payment Method

Before removing a payment method:

• Make sure it's not set as your default method
• Ensure you have no active pledges using this method
• Add a replacement payment method first

To remove: Go to Settings → Payment Methods → Click the trash icon next to the card

Troubleshooting